These Terms of Service (“Terms”) govern your access to dns.enterprises and any professional services provided by DNS Enterprises LLC (“DNS Enterprises,” “we,” or “us”). By using the website, requesting proposals, or signing a statement of work, you agree to these Terms. If you do not agree, discontinue use of the site and do not engage our services.

1. Who we are and what we do

DNS Enterprises LLC delivers DNS architecture reviews, migration planning, operational hardening, and related infrastructure engineering for enterprises and service providers. Public pages describe capabilities; they are not an offer to perform work until a mutually executed agreement exists. We operate primarily as a business-to-business provider.

2. Website use

You may browse technical content, download materials we expressly offer for download, and submit legitimate inquiries. You may not attempt to compromise our systems, scrape the site in bulk contrary to our robots policy, reverse engineer proprietary tooling made available only under license, or use automated means to harvest contact data. We may rate-limit or block traffic that appears abusive.

3. Professional services and statements of work

When you purchase services, a statement of work, master services agreement, or order form controls fees, deliverables, timelines, acceptance testing, change management, and support windows. Those documents prevail over these Terms if they conflict. You will provide timely access to DNS consoles, change windows, stakeholders, and accurate network documentation. Delays attributable to your team may shift schedules and costs as specified in the contract.

4. Client responsibilities and compliance

You represent that you have authority to grant us access to systems and data you disclose. You remain responsible for regulatory obligations applicable to your industry (for example logging, data residency, or sector-specific security rules). Our recommendations are technical inputs, not legal or compliance sign-off.

5. Confidentiality

We treat non-public information you share for engagements as confidential and use it only to perform services, subject to signed NDAs or confidentiality clauses in your agreement. Exclusions include information that is public without breach, independently developed, or rightfully received from a third party without duty of confidentiality.

6. Intellectual property

Each party retains ownership of its pre-existing materials. Unless otherwise stated in writing, custom deliverables such as runbooks, diagrams, and infrastructure-as-code authored specifically for you transfer to you upon full payment of the associated fees, with a limited, royalty-free license back to us to retain anonymized learnings and internal templates that do not reveal your confidential data. General methodologies and non-client-specific training materials remain ours.

7. Subcontractors

We may use qualified subcontractors under obligations no less protective than ours regarding confidentiality and security. We remain responsible for their performance as required by your agreement.

8. Warranties and disclaimer

Except as expressly warranted in a signed services agreement, the website and any informal guidance are provided “as is.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent permitted by law. DNS ecosystems evolve; you must validate configurations in your environment.

9. Limitation of liability

To the maximum extent permitted by applicable law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, goodwill, or data, arising from website use or services, except for breaches of confidentiality or willful misconduct. For services, our aggregate liability arising out of a given statement of work is limited to the fees paid under that statement of work during the twelve months preceding the claim unless a higher cap is negotiated in writing.

10. Indemnity

You will indemnify DNS Enterprises against third-party claims arising from your instructions that violate law, your misuse of deliverables, or materials you supply that infringe third-party rights.

11. Termination

Termination rights, wind-down assistance, and payment for work performed are defined in your services agreement. We may suspend website access for credible legal or security reasons.

12. Changes to these Terms

We may update these Terms for the public website. The effective date at the top of this page will change accordingly. Material privacy changes will be reflected in our Privacy Policy.

13. Governing law and venue

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules. For disputes arising solely from website use in the absence of a separate arbitration clause, you consent to the exclusive jurisdiction of state and federal courts located in Delaware, subject to mandatory consumer protections where applicable.

14. Contact

[email protected] · Privacy Policy · Cookie Policy

This document is informational and does not replace counsel for regulated or high-risk deployments.